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We are a UK website and all information is in English. We cannot provide any customer information in any other languages
Many countries have import restrictions on certain products or materials. Customers are responsible for checking with the local customs authorities before placing an order for international delivery. We do not ship any of our Monsoon home range to addresses outside the United Kingdom.
We are a UK website. We currently only operate in pounds Sterling.
Your purchase will be made in pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. Your credit card provider or bank will set the exchange rate.
At present we don’t offer a next day delivery service.
Please see our Delivery page for information about delivery times in your area. Click here
Regrettably, this item is now out of stock on our Website and will shortly be removed from the site. You can alternatively, try our Home Delivery department on 0844 811 0068 (UK customers only) and they may be able to assist you further with your desired purchase, subject to stock availability in our stores. Please note that Home Delivery are unable to place orders for sale items, or for delivery to addresses out side of the UK.
Regrettably, we are unable to cancel or amend orders once they have been placed. This includes changes to your delivery address. Please ensure you review all information carefully as you proceed through our checkout procedure. However, you can return any unwanted Product(s) to us. For details of our refund policy click here
At present, we are unable to accept vouchers as payment via our Website. However, they can be used in any of our Monsoon or Accessorize stores across the UK.
When entering your details there will be an option which says ‘Don’t know my postcode’ please use this option when entering your address. Alternatively, click here to contact our Website Customer Service department and they will be happy to assist you further.